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Auzen Switzerland

Remote Hearing Care

Your hearing care from home and wherever it’s convenient.

At Auzen, remote hearing care is all about bringing the best and most advanced technologies in audiology directly to you in the most intuitive and patient-centred way.

Our team of highly experienced hearing professionals goes above and beyond to ensure that each patient gets the most personalised hearing care and support, where and when needed.

Remote Hearing Care

Your hearing care from home and wherever it’s convenient.

At Auzen, remote hearing care is all about bringing the best and most advanced technologies in audiology directly to you in the most intuitive and patient-centred way.

Our team of highly experienced hearing professionals goes above and beyond to ensure that each patient gets the most personalised hearing care and support, where and when needed.

Meet the Auzen Team

Our Certified Audiologists and Hearing Specialists

Lucas A.

Franck C.

Nathan O.

Jullien A.

Jeremie B.

Talia S.

Gregory N.

Boris K.

Domenico C.

Fabiana  M.

Alan C.

Alix S.

Jonathan B.

Jennifer B.

Rosa T.

Rediscover Hearing Care

Direct communication with your audiologist

Real-time setting adjustments

Hearing solutions for all budgets

Auzen's Patient Journey

We offer an all-inclusive hearing care solution with unrivalled dedication 
and service quality.

1

Send us your last audiogram

To determine whether your hearing loss requires hearing aids, a clinical hearing assessment by an ENT doctor is necessary. This assessment will give you a precise measurement of your hearing: your audiogram.

2

Get personalised recommendations  

Our hearing specialists and certified audiologists will examine your audiogram and ask you specific questions to better understand your hearing loss. Considering your hearing background, budget and lifestyle, they will then recommend the best hearing aids for you.

BOOK A FREE MEETING
3

Shop online

We believe in universal access to hearing care. That belief has driven us to create a fully remote hearing care protocol that allows for prices up to 65% lower than what you would pay in a physical audiology centre - for the same or more advanced models of hearing aids.  

GO TO SHOP
4

Get your ear measurements

When it comes to hearing aids, comfort should be as important as performance. Our proprietary app Auzen Ear Scan (free in iStore and Play Store), allows you to take a step further towards personalisation by easily measuring the length of your ear pinna and the diameter of your ear canal to adapt the length of the receiver wire and the size of the hearing aids’ domes to your measurements.

5

Try it before you commit

After placing your order, we preset the devices according to your audiogram and ship them directly to you. Thanks to our 30-day money-back guarantee, you have 30 days to try them out and decide if you want to commit to the specific model or send them back.

6

Fine-tune your hearing aids

During your first remote fitting session, your audiologist will perform a remote audiometry with your hearing aids and fine-tune the settings. All you need is your hearing aids, your smartphone, a tablet/computer and a connection to the internet.

7

Protect your hearing devices

For just CHF150 per device, protect your hearing aids against loss, breakage, or mechanical failure and ensure their identical replacement for four years with Auzen Care .

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8

Get free unlimited fitting sessions   

Fitting hearing aids is a gradual process that must occur at each patient’s pace. Our audiologists progressively adjust the devices' settings over the different remote fitting sessions. This ensures maximum hearing gain and optimal hearing comfort. At Auzen, remote fine-tuning sessions are free and unlimited, so there is no need to worry about hidden costs.

Still have a question about hearing aid or teleaudiology?

031 528 08 79

Mon-Fri ; 09:00-18:00